Boarding the ship at Miami was a rather disconcerting experience. Crowds of people were milling around in semi-chaos, and the few Royal Caribbean employees trying to deal with them seemed neither well-organized nor cheerful. It was an unwelcoming atmosphere. I was given my SuperCharge card, a Royal Caribbean credit card used for all purchases on the ship, and found that my first name had been printed on it as "Jhonatan". It didn't seem a good omen.
Fortunately, the atmosphere improved as soon as we got on the ship — where the crew were generally friendly and helpful.